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FREE SHIPPING ON ALL ORDERS OVER £40​

FREE SHIPPING ON ALL ORDERS OVER £40​

NHS Services (Free)

No appointment is necessary for these, but you may have to wait or call back if we are busy. You can phone us first on 02825 821333 to check availability.
Consultation times are typically 15-20 minutes.

Pharmacy First Urinary Tract Infection Service

If you are female and aged between 16 and 64 you can be assessed and treated for Urinary Tract Infection symptoms in the majority of community pharmacies without having to wait for a GP appointment.

Symptoms of Urinary Tract Infections (UTIs):

  • A UTI can affect your bladder, urethra and kidneys.
  • Symptoms include a burning sensation when peeing and needing to pee urgently or more often than usual.
  • Following advice from your pharmacist many UTIs can be treated with simple medications that help with pain and fever.
  • Many UTIs clear up in a few days without the need for an antibiotic

You will have a confidential consultation with the pharmacist in a private area of the pharmacy. Your symptoms will be assessed and a urine sample taken if necessary.

The pharmacist will provide advice regarding self-care and what to do if your symptoms do not clear up or get worse. Treatment to relieve UTI symptoms is free of charge and an antibiotic may be provided if needed.

They may provide further advice or refer you to your GP if your symptoms have not cleared up or have got worse.

Pharmacy First Emergency Hormonal Contraception Service

The morning after pill is available from the majority of pharmacies across Northern Ireland.

If you are aged 13 or older, you can now get the morning after pill free from community pharmacies across Northern Ireland.

When using this service, you will receive a private and confidential consultation with the pharmacist without the need to make an appointment. The pharmacist will provide sexual health advice which includes the risks of getting a sexually transmitted infection (STI) and how to obtain free tests if needed.

As well as providing free emergency contraception, the pharmacist will give you advice about regular methods of contraception. They may also give you a free three months’ supply of the contraceptive pill.

What is the morning after pill?

  • The morning after pill is taken after unprotected sex to help prevent an unplanned pregnancy
  • You can take the morning after pill up to five days after unprotected sex but the sooner you take it the more effective it will be.
  • The morning after pill is not an abortion. It aims to prevent pregnancy by delaying the release of an egg. It does not work if taken after the egg has been released.
  • Your pharmacist will advise you to use additional contraception in the days following emergency contraception.
  • Although emergency contraception is available to those under 16 years of age there are guidelines when providing it. Your pharmacist will discuss these with you at the time.
  • The most effective emergency contraceptive is the copper coil. For more information on how to access this, see https://www.sexualhealthni.info/contraception 

Community pharmacies across Northern Ireland will be able to provide further information about the service.

Pharmacy First Sore Throat Service

Sore throats are very common and are usually nothing to worry about. They normally get better within a week. Most are caused by minor illnesses, such as colds or flu and can be treated at home. For more information on managing a sore throat, click here.

The Pharmacy First Service for sore throat will be offered in most community pharmacies across Northern Ireland during December 2024 and March 2025. These dates may be subject to change. 

Anyone aged 5 years and above with a sore throat can access the service in a participating pharmacy.

The pharmacist will offer a confidential consultation in a private area of the pharmacy where they will discuss how you are feeling and the symptoms you are experiencing.

The pharmacist may carry out a test, usually a throat swab, to help diagnose the cause of the sore throat if needed. Not everyone will need one.

Treatment is available free of charge to relieve symptoms such as pain and fever. The pharmacist will also offer advice.

Sore throats are normally caused by viral infections and will normally go away by themselves, however community pharmacists will provide advice and treatment where appropriate should a bacterial sore throat be diagnosed.

If your symptoms do not improve or get worse the pharmacist may advise you to see your doctor.

Flu Vaccination Service

  • Service runs October to March annually
  • Community pharmacies will support the Seasonal Influenza Vaccination Programme by offering the influenza vaccine to those aged 18 years and over in the following groups:
    • those aged 65 years and over (including those aged 65 by 31 March 2025)
    • those aged 18 years to 64 years in a clinical at-risk group

(as defined in Table 19.4 (Flu) of the Green Book) 

  • Chronic respiratory disease
  • Chronic heart disease and vascular disease
  • Chronic kidney disease
  • Chronic liver disease
  • Chronic neurological disease
  • Diabetes and adrenal insufficiency
  • Asplenia or dysfunction of the spleen
  • Morbid (class III) obesity
  • residents and staff in RQIA registered care homes
  • immunosuppressed (as defined in Table 19.4 (Flu) of the Green Book) and close contacts of immunocompromised individuals
  • carers
  • pregnant women
  • All Health & Social Care Workers (HSCWs) as defined by HSS(MD) 35/2024 (Included from 21/10/24)
  • High-risk poultry and avian animal health workers HSS(MD) 43/2024 (Included from 05/12/24)
  • ID required during appointment

Some of the above criteria may change from time to time. 

You can phone us first on 02825 821333 to check.

Quit Smoking – Smoking Cessation

This is a free support service, tailored to your needs. You don’t need to quit smoking immediately, but you will start making steps towards it. We will provide behavioural support and supply Nicotine Replacement Therapy (NRT – patches, inhalators etc.) where suitable, to smokers weekly for up to 12 weeks – if still quit after 4 weeks (verified by a carbon monoxide breath test).

At your first meeting with your pharmacy advisor, you’ll talk about why you smoke and why you want to quit, as well as any attempts you’ve made to quit in the past. You’ll also be able to decide on a quit date.

You’ll be offered a breath test, which shows the level of carbon monoxide, a poisonous gas in cigarette smoke, in your body. 

You will be given information and support on:

  • how to prepare to stop
  • setting a quitting date
  • nicotine replacement therapy
  • coping with withdrawal

Licensed nicotine replacement therapy is available free of charge if you register with a specialist stop smoking service based in a pharmacy. The pharmacy staff will offer advice and support and help you choose the type of NRT that will suit you best.

Pharmacy First Everyday Health Conditions

This service involves a consultation with a pharmacist and the patient is given advice and treatment if appropriate or the patient may be referred to the GP if serious symptoms are reported.

Speak to your pharmacist first about the following conditions:

  • Acne Vulgaris (> 12 years)
  • Athlete’s Foot (> 6 years)
  • Diarrhoea (> 3 months)
  • Haemorrhoids (> 12 years)
  • Head Lice (> 6 months)
  • Groin Area Infection (> 16 years)
  • Threadworms (> 2 years)
  • Vaginal Thrush (16 – 60 years)
  • Ear Wax (> 12 years)
  • Mouth Ulcers (> 12 years)
  • Oral Thrush (> 4 months or >5-6 months in preterm babies)
  • Scabies (> 2 years)
  • Verrucae (> 2 years)

Please note the age restrictions in which you would refer to your GP.